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At Alivego, we ensure that every pair of sneakers we deliver match up to the highest quality standards. Each pair goes through detailed inspection upon leaving our network of authorized retailers, where we double check at our facilities for color fading, any dirt or stains, oxidization and more. No detail is spared—from the uppers, soles, insoles, laces, to the shoebox, we check every item thoroughly to ensure your orders arrive looking box fresh.

We never ship damaged or dented shoe boxes to our customers.

SHOE BOXES QUALITY CHECK
As a global marketplace working with trusted retailers from 50+ countries:
 
  • Your purchase may include foreign language labels
  • Our team verifies all labels against brand’s global standards
  • Each label is authenticated to ensure genuine product delivery
SURFACE QUALITY CHECK

We conduct thorough surface inspections on every pair, examining both leather and suede materials. Any sneakers showing scratches, knicks, scuffs, or scrapes are immediately returned to the retailer.

We check for:

  • Surface scratches on leather
  • Suede imperfections
  • Knicks and scuffs
  • Minor scrapes
COLOR INTEGRITY CHECK

We inspect each pair for:

  • Signs of yellowing
  • Color deterioration
  • Oxidation marks

Only pairs with original, fresh coloring pass our inspection.

STAIN INSPECTION PROCESS

Our thorough inspection includes:

  • Detailed examination of all upper materials
  • Check for any type of staining
  • Zero tolerance for marks or discoloration

If any stains are detected—regardless of size—the shoes are immediately returned to the retailer for exchange, ensuring you receive only pristine products.

PRISTINE CONDITION CHECK

Our box-fresh guarantee includes inspection of:

  • Upper materials for dirt or marks
  • Sole cleanliness
  • Signs of wear or scuffs
  • Excess glue marks

Only pairs meeting our pristine condition standards are approved for shipping.

COLOR UNIFORMITY INSPECTION

Our quality control team performs comprehensive color inspection:

  • Individual shoe assessment
  • Pair matching verification
  • Complete surface inspection including:
    • Upper color consistency
    • Tongue coloring
    • Heel area
    • Sole uniformity

Only pairs with perfect color consistency are approved for delivery.

INTEGRITY INSPECTION

Our strict quality standards mean:

  • No creases tolerated
  • Zero acceptance of rips or tears
  • Immediate rejection of damaged uppers

Only pairs with perfect structural integrity pass our Quality Control test.

LACE INSPECTION

Our comprehensive lace quality check ensures:

  • Brand new condition
  • No signs of wear or fraying
  • Perfect color consistency
  • Zero tolerance for yellowing

Only sneakers with pristine, factory-fresh laces pass our quality standards.

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